Platinum City Serviced Apartments

Great location; easy access to the city with parking 100 meters away. We stayed in a two room apartment which was clean and had all we needed.

Super clean & orderly. The staff were polite, courteous and thoughtful. Location so close to Melbourne Central- can’t get any better! The proactive helpfulness of reception. Booking.com stuffed up by over-charging deposit supposedly on behalf of Platinum, but not so. Receptionist put effort into finding local number, explaining, apologizing- and the time patient and professional. Much appreciated

Very clear instructions were provided for entry… reception staff were a little hard to hear, mainly because they tended to remain looking at their paperwork on their desk rather than looking at me face to face… this was felt to be a little rude…

The hot water was hot enough as Melbourne was freezing. The view from the 32nd floor is stunning.

The accommodation staff warmly welcomed us and ensured a smooth check-in process. Since the apartment was already cleaned and ready, we were pleasantly surprised with an early check-in, even though we had only planned to drop off our bags after arriving early from the airport. Excellent service!